If there is an issue with the order you receive, please contact us using email: firstname.lastname@example.org. One of our reps will certainly be happy to aid make points right within 30 days of receiving your order.
If your order is deemed ‘shed’ by our delivery carrier, we will dispatch a substitute to you at our expenditure or offer you a complete reimbursement.
All of our items are tailored. If you wish to terminate or modify your order, please send us an e-mail ASAP after getting. You can modify your order any time before it mosts likely to production. Please keep in mind that in some cases, this could be as quickly as 2 hours or twelve hours rely on our production problem during that time.
When your order has gone to production, we can’t terminate your order, you might be qualified for a substitute depending upon the scenario.
Your thing is qualified for return if a minimum of several instances listed here happens:
+ The published image is unclear.
+ The printed image is not in the facility of the item.
+ Bundle got mistakenly versus the order. + Harmed because of shipment: torn, dirty …
+ The order is not in the right size, shade or design contrasted to the order.
+ Other errors caused by us …
If the item you got has any one of the above issues, please call us through email or internet site with photos of errors and also your order number. Lelemoon will refund or trade a thing when the issue is verified to be correct.
Note: Returns are just accepted when the item has not been utilized or cleaned as well as in the same condition that you obtained it.
When your product qualifies is qualified for refund (see problems in RETURN POLICY), we will certainly refund for you within 5 working days.
Your reimbursement will be provided to the same charge card or original technique of repayment that you utilized to purchase.
As the reimbursement is a reversal of your settlement, we can just send it back similarly it was gotten. Turning around a settlement this way is the fastest and most protected means to obtain the refund on its way back to you.
Shipping prices are non-refundable. If you get a refund, the expense of return delivery will be deducted from your refund.
Late or missing refunds
If you have not gotten a reimbursement yet, inspect your checking account again. Then call your credit card business, it may take some time before your refund is officially posted. Next, call your financial institution. There is commonly some handling time before a reimbursement is posted. If you’ve done every one of this and also you still have actually not received your reimbursement yet, please contact us at email@example.com
All products experience a quality control check prior to being sent out to you – Yet simply in case read listed below!
If the item experiences one of the problems below when you open the plan, let us know by taking a picture and email us directly with your order number.
+ The printed picture is unclear.
+ The printed picture is not in the facility of the items.
+ Plan received mistakenly versus the order.
+ Harmed as a result of shipment: torn, filthy …
+ The order is not in the ideal dimension, shade or design contrasted to the order.
+ Various other blunders caused by us …
Once the problem is validated to be proper, we will certainly send you a replacement item.
NOTE: Please refer to the dimension overview prior to purchased. We will not take any type of responsibility about the dimension if we made it as your request. In case of shipping the wrong dimension in comparison with the order we will certainly follow the above plan.